1. Information We Collect
We collect information you provide directly, including:
- Account information (email address or phone number)
- Voice recordings you submit for transcription
- Usage data and analytics to improve our service
- Payment information (processed securely via Stripe)
2. How We Use Your Data
- Process and transcribe your voice recordings
- Improve our AI transcription accuracy
- Send service-related communications
- Provide customer support
- Analyze usage patterns to enhance user experience
3. Data Security
We implement industry-standard security measures:
- TLS/SSL encryption for data in transit
- Encrypted storage for recordings and transcriptions
- Regular security audits and monitoring
- Secure authentication with password hashing
4. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Delete your account and all associated data
- Export your transcriptions
- Opt out of marketing communications
5. Data Retention
We retain your recordings and transcriptions for as long as your account is active. When you delete a recording, it is permanently removed from our servers within 30 days.
6. Contact Us
For privacy-related questions or concerns, please contact us at:
[email protected]